Freed’s Templates feature gives you the ability to customize how your SOAP notes are generated, making documentation faster, more consistent, and better aligned with your personal or clinic workflow.

There are two types of templates available in Freed: Learned Templates and Structured Templates. Understanding the differences—and how to manage each—will help you get the most out of your Freed experience.

​Learned Templates use the Learn Format feature to create notes based on the edits you've made. This is the quickest and most customizable template option, great for clinicians who prefer flexibility and want the AI to adapt to their natural documentation style with minimal manual setup.

​Structured Templates are manually built using the Template Builder. They let you control the structure and layout of your notes — from section order and formatting to the inclusion of custom content and prompts. These templates are ideal for clinicians who want consistency and structure, or who work in teams and need shared documentation standards.

Templates are managed through the Template Library, which includes three key areas:

For more detailed customization of Structured Templates, explore these guides:

Whether you want to build repeatable formats or teach Freed your personal style, our Templates feature is designed to support your workflow and help you document with ease. Use the links above to dive deeper into the setup and management of templates in Freed.

If you need further help or have any questions, get in touch with our Clinician Success team by clicking the messenger icon in the bottom right corner of your screen, or by emailing [email protected].