Freed 2.0 introduces a redesigned interface that organizes your work around visits and patients, with an always-available AI assistant at your side. This guide walks you through the key changes.
Platform availability: The new Freed 2.0 interface is live on Web, Web Mobile, and Android. If you use the iOS app or Chrome extension, you will continue to see the previous layout for now.
The New Layout
Freed 2.0 moves from a feature-module layout to a visit-centric experience.
Auto-Hiding Visit List (Sidebar)
The visit list on the left side now auto-hides to give you more space for your note and the AI assistant.
Reveal it: Hover over the left edge of the screen.
Pin it open: Click the pin icon to keep the sidebar visible while you work.
Access settings, templates, and your profile: These are still in the sidebar. Reveal it first, then click the relevant icon.
Always-On Clinician Assistant
The AI Clinician Assistant now appears as a persistent panel on the right side of your screen.
Toggle visibility: Click the show/hide button to collapse or expand the assistant panel.
Use it anytime: Ask questions, edit your note, get clinical decision support, or summarize prior visits.
Sourced answers: Clinical questions now return answers with linked citations from 50+ verified medical sources.
Learn more: Freed Clinician Assistant
Visit Tabs
Each visit now has tabs at the top for quick access to different documentation:
SOAP Note (all tiers)
Billing Codes - ICD-10, CPT, and E/M codes (Premier and Group)
Patient Instructions (Premier and Group)
Letters - Clinical letters like referrals and sick notes (Premier and Group)
Recording Controls
Recording controls (start, pause, end) have moved to a new location within the visit view. When you open or create a visit, the recording controls are prominently displayed.
Key New Features in 2.0
Auto-Learn
Freed now automatically detects edits you make to your notes and updates your template. No button click needed.
Version history: View how your template has evolved and revert to any previous version.
Toggle off: Disable Auto-Learn in your settings if you prefer manual control.
Constraints: Works with Learned Templates only (not Structured or shared templates).
Learn more: Use Templates to format your notes
Coding Assistant
Formerly "Coding Pro," the Coding Assistant is now included at no additional cost for Premier and Group subscribers. It surfaces ICD-10, CPT, and E/M code suggestions with post-visit optimization.
Learn more: Freed Coding Assistant
Enhanced Clinical Decision Support
Clinical answers are now sourced from 50+ verified medical sources with linked, inspectable citations. PHI is never passed outside of Freed for CDS queries.
Quick Reference: Where Did It Move?
What you need | Where it is now |
Visit list / All Notes | Auto-hiding sidebar (hover left edge) |
Settings / Profile | Sidebar (reveal, then click gear/profile icon) |
Template Library | Sidebar (reveal, then click Templates icon) |
AI Chat / Ask Anything | Right-side panel (always visible, toggle to hide) |
Clinical Letters | Letters tab at the top of the visit |
Patient Instructions | Patient Instructions tab at the top of the visit |
Billing / Codes | Billing Codes tab at the top of the visit |
Transcript | Within the visit view |
Recording controls | Within the visit view (new location) |
Learn Format button | Removed (replaced by Auto-Learn) |
Get Support
If you need help or have questions:
Start a chat by clicking the messenger icon in the bottom right corner.
Email [email protected].
Live Support Call with our support team.