Freed offers several subscription plans designed to support different clinician workflows, from lighter documentation needs to advanced clinical and team workflows.

Below is a breakdown of each plan, along with information about trials, discounts, billing, cancellations, and referrals.

Best for: Clinicians with lighter documentation needs or those new to Freed.

Includes:

Starter provides essential Freed functionality for clinicians who see fewer patients or want to get comfortable with Freed.

Best for: Most individual clinicians who use Freed regularly.

Includes everything in Starter, plus:

Core is designed for clinicians who want unrestricted access to Freed's AI documentation capabilities.

Best for: Clinicians who want advanced workflows and deeper automation.

Includes everything in Core, plus:

Premier is ideal for clinicians who want Freed to support more of their documentation, coding, and post-visit workflow.

Premier is also available as an annual subscription for $1,248/year, equivalent to $104/month.

Best for: Clinics, practices, and multi-clinician organizations.

To qualify for a Group plan, your team must have at least two clinicians on a single plan.

Includes everything in Premier, plus:

Group pricing is generally based on the number of clinicians in your organization. Smaller groups may be billed at the standard individual subscription rate, while larger organizations may qualify for custom pricing.

If you're interested in a Group plan, contact our Sales team to discuss available options.

Freed offers a 7-day free trial that provides access to our Premier features so you can experience Freed before subscribing.

No billing information or commitment is required.

Start your free trial.

Freed offers special pricing options for eligible students, residents, fellows, and other clinical trainees.
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Eligible students, residents, trainees, and fellows can receive 12 months of Core at no cost.

Complete the student and trainee application to get started.

Eligible trainees can also receive up to 50% off the monthly Premier subscription.

To apply, provide:

You can submit this information to Clinician Support using the messenger in Freed or by emailing [email protected].

The Premier Student Discount applies to monthly subscriptions purchased directly through Freed and does not apply to annual subscriptions or subscriptions purchased through an app marketplace.
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Make sure you've selected the Monthly Plan and entered your discount code during checkout.
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During checkout:

If you've already subscribed without applying your discount, contact Clinician Support so we can review your account and available options.
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Yes. If you're still eligible, provide updated documentation showing your current enrollment and expected completion date. Once approved, you'll receive an updated discount code.

Your billing date is based on the date your paid subscription begins. Your payment method is automatically charged at the beginning of each billing cycle.

Freed does not currently support manually changing your billing date.

If you want your subscription to renew on a specific date, you can cancel your current subscription, continue using Freed through the end of your paid billing period, and restart your subscription on your preferred date.
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Yes. If you'd like to change between monthly and annual billing, you may need to cancel your current subscription before selecting the new billing option.

Your existing notes, data, and personalization will remain associated with your account as long as you continue using the same Freed account.

If you need help changing your subscription, contact Clinician Support.
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Your paid plan will remain active through the end of your current billing cycle. After that, your subscription will stop renewing and you will no longer be able to capture new visits using your paid plan.

If you're part of a Group account, please contact your account manager for assistance with cancellation.

You can also schedule a call with the Account Management team.
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If you purchased your subscription through Apple, Freed cannot modify or cancel the subscription on your behalf.

To cancel on an iPhone or iPad:

See Apple's subscription cancellation guide for additional information.
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Your existing notes and personalization remain associated with your Freed account. Canceling or changing a subscription does not automatically delete your account or existing notes.

Account deletion is separate from subscription cancellation.
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Make sure you're signed in to the correct Freed account and accessing Profile > Subscriptions > Manage Subscription.
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If you subscribed through an app marketplace, you'll need to manage your subscription through that marketplace. If you're part of a Group account, contact your account manager instead.
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Refunds are not provided by default when a subscription is canceled.

Subscriptions purchased through third-party marketplaces are subject to that marketplace's cancellation and refund policies. For example, Freed cannot issue refunds for subscriptions purchased through Apple. Those requests must be submitted directly to Apple.

For additional information, refer to:

Paying Freed subscribers can invite other clinicians to Freed using their unique referral link.
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To qualify for a referral reward, the referred clinician must use the referrer's unique referral link when signing up.
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The referral link can be used when starting a free trial. The reward becomes eligible once the referred clinician transitions to a paid subscription and completes their first full paid month.

Once the referral is verified, both the referrer and referred clinician receive a free month of Freed, applied as a credit toward an upcoming billing cycle.

Because the credit is issued after the referred clinician's first paid month is completed, it may not appear immediately after they subscribe.

You can check your referral status under Refer a Friend in your Freed account.

If a reward is still pending:

If the referral link wasn't used when the referred clinician signed up, the referral credit may not be automatically associated with either account.

Yes. For the best pricing and subscription management experience, we recommend subscribing directly through Freed rather than through the Apple App Store or Google Play Store.

Subscriptions purchased through third-party platforms must generally be managed through that platform, including cancellations, refunds, and billing changes.

A subscription purchased directly through Freed will still work with the Freed mobile app and across your supported devices as long as you sign in using the same Freed account.
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Yes. Your subscription is associated with your Freed account rather than a single device. You can access your subscription on supported computers, phones, and tablets by signing in to the same account.
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Freed's standard 7-day free trial does not require billing information, so you won't automatically be charged when the trial ends.
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If you started a trial or subscription through a third-party marketplace, check that platform for its specific billing and cancellation terms.
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Yes. Canceling your subscription and deleting your Freed account are separate actions.
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Canceling stops your paid subscription from renewing. If you also want your Freed account and associated data removed, you'll need to complete the account deletion process separately.

If you have questions about pricing, billing, discounts, or your subscription, our Clinician Support team can help: