Advanced Coding Tools are available to organizations on the Groups plan and include two powerful features:
Coding Dashboard
Coding Policies
These tools help administrators improve coding consistency, identify missed revenue opportunities, and reduce compliance risk across their organization.
Why Advanced Coding Tools?
Many clinics leave significant revenue uncollected due to missed or inconsistent coding practices. While providers make coding decisions every day, administrators often have limited visibility into coding behavior across their organization.
Common challenges include:
Limited insight into how providers are using coding suggestions
Difficulty identifying undercoding patterns or billing variation
No centralized way to standardize coding guidance across the organization
Increased compliance and audit risk from unnoticed overcoding
Real-World Impact
In one case study, Burlington Pediatrics identified approximately $140,000 in annual revenue opportunities from previously missed PHQ-9 screening codes alone.
Additionally, an estimated 20–25% of visits may contain split-billing opportunities that often go uncaptured.
Accessing Advanced Coding Tools
Administrators on Groups plans can access Advanced Coding Tools by navigating to:
Settings → Coding
The Coding page contains two tabs: Coding Dashboard and Coding Policies.
Turn on sharing to use Coding
The coding dashboard needs Care Collaboration sharing turned on to show coding data across your organization's providers. Turn on sharing in Group settings.
Coding Dashboard
The Coding Dashboard provides organization-wide visibility into coding adoption and coding patterns across your clinic.
Insights can be filtered by:
Reporting period
Specialty
Engagement
The Engagement section shows how providers interact with coding suggestions generated in Freed, including:
Code views
Code copies
Code-copy activity trends
This helps administrators understand overall adoption and engagement with coding recommendations.
Provider Breakdown
The Provider Breakdown allows administrators to view coding behavior at the individual provider level.
Use this section to:
Identify variation across providers
Spot potential undercoding trends
Understand adoption patterns within the organization
Code Distribution
The Code Distribution section provides a breakdown of:
E/M codes
CPT codes
ICD codes
This view helps organizations understand how coding is distributed across providers and specialties.
E/M Distribution Benchmarks
E/M distribution is often one of the clearest indicators of coding variation or potential undercoding.
When available, Freed displays relevant CMS specialty benchmarks alongside your organization's data to provide additional context.
Generated vs. Copied Codes
Dashboard insights can be viewed using either:
Generated Codes (default)
Copied Codes
This allows administrators to compare suggested coding patterns with the codes providers actively use.
Coding Policies
Coding Policies allow organizations to standardize how coding suggestions are generated across the clinic.
Policies are intentionally flexible and can be used to:
Prioritize specific codes
Define preferred coding sequences
Reinforce internal documentation standards
Incorporate specialty-specific billing guidance
Align coding suggestions with organizational workflows
Policy Examples
To help teams get started, Freed includes a library of example policies covering common coding scenarios and best practices.
Test Policies Before Publishing
Policies can be tested directly within the note view before they are applied organization-wide.
This allows administrators to:
Back-test policies against existing notes
Evaluate how changes affect coding recommendations
Refine guidance before rolling it out to providers
By combining visibility through the Coding Dashboard with standardization through Coding Policies, organizations can improve coding consistency, uncover missed revenue opportunities, and reduce compliance risk across their practice.
Get Support
If you need further help or have questions, you can get in touch with our Clinician Support team in the method that works best for you:
Click on the Help Icon found at the bottom left corner of your Freed Page, and select Chat with Support.
Email your message to [email protected].
Join a live video support call with our support team.




