Freed's EHR push feature is designed to make note transfer into your EHR even faster and more seamless.
EHR push is a single, powerful button that automatically maps and transfers notes from Freed into any browser-based EHR.
Please be sure to review documentation for accuracy. If you have any specific feedback about your experience using this feature, please reach out to our support team.
Just download and launch the Freed Chrome extension. Record your visit, then click Push to EHR. Freed will automatically transfer your note.
Using EHR Push
Step 1: Install the Chrome extension
To use EHR Push, install the Freed Chrome extension.
Step 2: Go to your browser-based EHR and launch the extension
While in your EHR, open the extension. Freed will pop up on top of your EHR.
Step 3: Record your visit and push
Record your visit, review, and navigate to the chart in your EHR. Then, click Push to EHR. Your note will transfer automatically!
4. Share your feedback
Help us improve by sharing your feedback with the team.
For Elation, install the Freed Chrome Extension and contact support if the "Push to EHR" button does not appear after installation.
EHR Push Availability and Compatibility
Push to EHR is available to all browser-based EHRs. Push to EHR is currently verified to integrate with:
Tebra/Kareo
AdvancedMD (browser-based instances)
OptiMantra
NextGen Office
Practice Better
Note: Full access to the "Push to EHR" feature depends on your subscription plan. Users on the Core/Starter plan are limited to 5 chart transfers, while the Premier subscription offers unlimited access. For non-verified EHR platforms, contact our support team to discuss compatibility.
Testing Compatibility with Freed’s EHR Push Feature
If your EHR system is not explicitly listed, you can test the EHR Push feature using the Freed extension in Chrome. This is particularly useful for cloud-based EHR systems. EHR must be used in a web browser.
Improving EHR Push
A mismatch between sections in Freed and your EHR might prevent your note from transferring as expected when using EHR Push.
Follow these guidelines to ensure a seamless transfer between Freed and your EHR:
Match Note Structure:
Keep your Freed note structure as close as possible to your EHR’s native structure.Align Header Labels:
Use header labels that are identical or very similar to those in your EHR system.Separate Sections Clearly:
Include one empty line between sections to maintain clarity and prevent formatting issues.
Example:
If your EHR page has HPI, Social History and Assessment sections, you should customize your template to match these same fields:
Customize your Template
If you use a Learned Template to generate your note in Freed, edit your note so that the text blocks reflect the fields in your EHR. You can edit one note to match your EHR's fields. Auto Learn is off by default — if you turn it on, future notes will generate in the same way automatically. If Auto Learn is off, click Learn format at the top of the visit after editing to update the template manually.
Learn more about customizing your templates here.
Results
Now when you generate a new note using this template you edited, it should have a structure that matches the fields in your EHR, resulting in a more accurate and reliable EHR Push.
Control where pushed content lands
For Athenahealth and eClinicalWorks, you can choose whether Freed adds its content after (Append, the default) or before (Prepend) text that’s already in the EHR field — in Settings → EHR → EHR Push preferences. Freed adds to existing content rather than overwriting it.
Troubleshooting
If the Push to EHR button is not appearing or functioning, follow these troubleshooting steps:
Check your subscription plan. If you are on the Core/Starter plan and have reached the 5-chart transfer limit, the "Push to EHR" button will no longer appear. Upgrade to the Premier subscription to regain access.
Using an iPad or other tablet. The Freed Chrome extension can only be installed from the Chrome Web Store using a laptop or desktop version of Chrome. If you see a message like "To add this item, please update your Chrome" while trying to install from a tablet, switch to a laptop or desktop.
Check the Freed Chrome extension. Ensure that the Freed Chrome extension is installed and updated to the latest version. You can manage your extensions by navigating to chrome://extensions
Using a remote desktop environment. If you log into your EHR through a remote desktop or Citrix session, you likely won't be able to install Chrome extensions there — EHR Push requires installing the extension in your local Chrome browser, not inside the remote session.
Wrong page open in your EHR. Make sure your EHR is open to the patient's encounter page (not the homepage) before clicking Push to EHR, so all the fields Freed needs are visible. Pushing from the wrong page can show an error like "Could not place your note. Try again."
Restart Your Browser. Quitting and reopening your browser can fix temporary connection issues.
FAQs
Do I have to pay to use this integration? What happens after I use the 5 chart transfers on the Core/Starter plan?
The Push to EHR feature is included for all clinicians on either a Premier or Group plan at no extra cost.
After using the 5 chart transfers, the Push to EHR feature will no longer be available on the Core/Starter plan. To continue using this feature, you will need to upgrade to either a Premier or Group plan. There is no other way to access the Push to EHR integration.
Are there workarounds for unsupported EHR Systems?
If your EHR system is not compatible with Freed’s Push to EHR feature, you can still use the Freed Chrome extension to record your visits so you don't need to switch between different browser tabs. You can continue working directly within your EHR tab.
Once your note is generated, click 'Copy-All' and paste the entire note directly into your EHR system. This ensures that your notes are accurately transferred, even if automation is not supported. Alternatively, you can click 'Copy' for each note section and paste them separately.
Get Support
If you need further help or have questions, you can get in touch with our Clinician Support team in the method that works best for you:
Start a chat by clicking the messenger icon in the bottom right corner.
Email your message to [email protected].
Join a live video support call with our support team.
If you're interested in using Freed as a group, talk with our sales team.