The Freed Chrome extension lets you use Freed directly on top of any browser-based EHR. This means you don’t need to switch tabs or juggle multiple windows—your Freed workspace floats in the same browser as your EHR.
The Freed Chrome extension works in Google Chrome and Microsoft Edge on Windows and macOS desktops or laptops (Edge setup steps). Ensure you are using the latest version of Chrome for the best performance. However, the extension cannot be used on iPads or iPhones due to iOS restrictions, as Chrome on iOS does not support extensions.
For mobile users, the Freed mobile app can be used to record and upload encounters, but the EHR Push feature is exclusive to desktop and laptop devices.
With the extension, you can:
Record and review patient visits in Freed while your EHR is open.
Send notes directly to your EHR with EHR push.
Move or resize the Freed widget so you can keep documenting while navigating your EHR.
The extension is designed to reduce the number of steps it takes to complete documentation, so you can focus more on patients and less on copy-paste.
Features & benefits
Integrated workflow: Place Freed on top of your EHR browser, so you can record, review, and send notes without switching windows.
EHR push: Send notes into supported browser-based EHRs with one click.
Universal EHR support: Download the extension to work with any browser-based EHR.
Flexible fit: Expand, collapse, or move the extension wherever you need it.
Persistent recordings: Keep recording as you switch pages, tabs, and apps — even when you reload.
Streamlined multitasking: Document and reference your EHR data at the same time.
How to get started
Follow these simple steps to start using the Freed Chrome extension:
Install the Chrome extension
Visit the Chrome Web Store to download the Freed Chrome Extension.
Pin the extension for easy access
After installing, pin Freed to your Chrome toolbar for quick access:
Click the puzzle piece icon in Chrome (top-right corner).
Find the Freed Chrome extension in the list.
Click the pin icon to add Freed to your toolbar.
Log in to Freed
Launch the extension (by clicking on the Chrome extension icon you just pinned in the previous step). Log in to your Freed account, if you haven't already.
Setting microphone permissions
The Freed Chrome extension needs access to your microphone so it can record visits. The first time you use the extension, Chrome will automatically ask you to allow microphone access. If you need to change this later so that it does not always ask for microphone permission:
Open Chrome.
Right-click on your pinned Freed extension.
Click View Web Permissions and toggle your Microphone permission to Allow.
Start Recording
Open the extension and start recording directly from your EHR or any webpage:
Navigate to your EHR (recommended).
Click the Freed icon in your Chrome toolbar.
Check that you are using the correct audio input (microphone)
Click Capture in person to record, or use the arrow next to it to choose Capture telehealth instead — selecting either one starts recording immediately.
Confirm the audio level icon moves when you and your patient speak
You can navigate between webpages while recording. The extension badge background animates to confirm that the recording is still in progress.
Freed Chrome extension best practices
Opening Freed's Chrome Extension on top of your browser-based EHR helps to keep your notes and EHR accessible within the same window, ensuring a seamless user experience.
Best Practices for EHR Integration
Always use the Freed Chrome extension from the EHR tab in Chrome, not from the Freed website.
Verify that you are logged into the correct patient chart before pushing notes.
Keep the Chrome extension updated to the latest version.
Repositioning the extension
Use the drag handle on the top bar to move the panel anywhere in your EHR window.
Discover app navigation
Use the menu to quickly get help or open the full Freed web app.
Minimize the extension
Click the arrow in the upper-right to minimize the panel. Click it again to re-expand.
Navigating pages in your EHR
Freed keeps recording while you move between EHR pages. Check the recording indicator in the Chrome toolbar to confirm it’s active.
Streamline Copying
After you end a recording, you’ll land on the completed note. Click Copy all to paste into your EHR. If available for your EHR, EHR push can place the note directly into the correct fields — click Push to EHR to use it.
Push to EHR
Push to EHR allows Freed to transfer notes to your EHR's sections automatically. Learn more.
NextGen EHR Integration
Freed integrates seamlessly with the NextGen EHR system to streamline documentation workflows for clinicians. Using the Freed Chrome extension, users can push notes directly into the NextGen EHR, reducing manual copy-pasting and enhancing efficiency. To use Freed with NextGen EHR:
Open the NextGen EHR system in the Chrome browser.
Navigate to the correct patient’s chart.
Use the Freed Chrome extension to push the note into the patient’s chart.
Review the note content in the chart fields and confirm before saving.
If you encounter issues with EHR Push, ensure the note is complete and matches the patient chart currently open in the EHR.
Troubleshooting
If you encounter issues maintaining recordings or multitasking, make sure you have the latest version installed and your Chrome browser is up-to-date.
If you encounter issues with EHR Push, ensure the note is complete and matches the patient chart currently open in the EHR. If you encounter issues with the "Push to EHR" action, such as being redirected to the Settings > Connections page, follow these troubleshooting steps:
Ensure you are using the Freed Chrome extension from the EHR tab in Chrome, not from the Freed website.
Confirm that the Chrome extension is installed and enabled.
Quit and reopen Chrome to refresh the browser.
Check if the extension is up to date. If necessary, reinstall it from the Chrome Web Store.
For device compatibility issues, note that the Freed Chrome extension is not supported on iPads or iPhones, as extensions are not allowed on Chrome's iOS version. Ensure you use a desktop device with the latest Chrome browser for optimal performance.
For mobile users, the Freed mobile app can be used to record and upload encounters, but the EHR Push feature is exclusive to desktop and laptop devices.
Recording on Mobile and Pushing from Desktop
If you record a visit using the Freed mobile app, your notes will sync across devices. To push the note to your EHR:
Open the Freed Chrome extension on your desktop or laptop.
Locate the synced note in the extension.
Navigate to the correct patient chart in your EHR.
Use the "Push to EHR" button to transfer the note into the chart.
Updating the Freed Chrome Extension
Chrome and Edge update your extensions automatically in the background, so you rarely need to do anything. If you want to force an update, or if Freed asks you to, see Updating the Freed Chrome extension.
Still stuck? See the Chrome extension installation troubleshooting guide. If Support asks which version you have, see Checking your version of the Chrome extension.
Get Support
If you need further help or have questions, you can get in touch with our Clinician Support team in the method that works best for you:
Click on the Help Icon found at the bottom left corner of your Freed Page, and select Chat with Support.
Email your message to [email protected].
Join a live support call with our support team.
If you're interested in using Freed as a group, talk with our sales team.