The Freed Chrome extension lets you use Freed directly on top of any browser-based EHR. This means you don’t need to switch tabs or juggle multiple windows—your Freed workspace floats in the same browser as your EHR.
The Freed Chrome extension is compatible with Google Chrome running on Windows and macOS desktops or laptops. Ensure you are using the latest version of Chrome for the best performance. However, the extension cannot be used on iPads or iPhones due to iOS restrictions, as Chrome on iOS does not support extensions.
With the extension, you can:
Record and review patient visits in Freed while your EHR is open.
Send notes directly to your EHR with EHR push (beta launching Oct. 1st, 2025).
Move or resize the Freed widget so you can keep documenting while navigating your EHR.
The extension is designed to reduce the number of steps it takes to complete documentation, so you can focus more on patients and less on copy-paste.
Features & benefits
Integrated workflow: Place Freed on top of your EHR browser, so you can record, review, and send notes without switching windows.
EHR push: Send notes into supported browser-based EHRs with one click. (Beta launching Oct. 1st, 2025)
Universal EHR support: Download the extension to work with any browser-based EHR.
Flexible fit: Expand, collapse, or move the extension wherever you need it.
Persistent recordings: Keep recording as you switch pages, tabs, and apps — even when you reload.
Streamlined multitasking: Document and reference your EHR data at the same time.
How to get started
Follow these simple steps to start using the Freed Chrome extension:
Install and pin the Chrome extension
Visit the Chrome Web Store to download the Freed Chrome Extension.
Pin the extension for easy access
After installing, pin Freed to your Chrome toolbar for quick access:
Click the puzzle piece icon in Chrome (top-right corner).
Find the Freed Chrome extension in the list.
Click the pin icon to add Freed to your toolbar.
Log in to Freed
Launch the extension and log in to your Freed account.
Start Recording
Open the extension and start recording directly from your EHR or any webpage:
Navigate to your EHR (recommended).
Click the Freed icon in your Chrome toolbar.
Select Capture Conversation to start recording.
You can navigate between pages while recording. The toolbar will flash an icon to confirm that the recording is still in progress.
Freed Chrome extension best practices
Opening Freed's Chrome Extension on top of your browser-based EHR helps to keep your notes and EHR accessible within the same window, ensuring a seamless user experience.
Repositioning the extension
Hover over the top bar to reveal the drag handle, then drag to move the panel anywhere in your EHR window.
Discover app navigation
Use the menu to quickly get help, switch accounts, or open the full Freed web app.
Minimize the extension
Click the arrow in the upper-right to minimize the panel. Click it again to re-expand.
Navigating pages in your EHR
Freed keeps recording while you move between EHR pages. Check the recording indicator in the Chrome toolbar to confirm it’s active.
Streamline Copying
After you end a recording, you’ll land on the completed note. Click Copy note to paste into your EHR. If available for your EHR, EHR push (beta launching Oct. 1st, 2025) can place the note directly into the correct fields — click Push to EHR to use it.
NEW! We are rolling out a beta of Push to EHR, which allows Freed to transfer notes to your EHR's sections automatically. Learn more.
Troubleshooting
If you encounter issues maintaining recordings or multitasking, make sure you have the latest version installed and your Chrome browser is up-to-date.
For device compatibility issues, note that the Freed Chrome extension is not supported on iPads or iPhones, as extensions are not allowed on Chrome's iOS version. Ensure you use a desktop device with the latest Chrome browser for optimal performance.
Setting microphone permissions
The Freed Chrome extension needs access to your microphone so it can record visits.
The first time you use the extension, Chrome will automatically ask you to allow microphone access.
If you need to change this later:
Open Chrome.
Go to Settings > Privacy and security > Site settings > Microphone.
Find the Freed Chrome extension in the list and update the permission.
Updating the Freed Chrome Extension
Method 1: Update all Extensions (recommended)
Open Chrome and go to:
chrome://extensions/In the top-right, toggle Developer mode on.
Click the Update button to force all extensions to update immediately.
Method 2: Manually Update just the Freed Extension
On the same
chrome://extensions/page, find the extension you want to update.Click the Reload button (circular arrow) to update just that extension.
Method 3: Disable & Re-Enable (Uninstall and Reinstall)
If you want to trigger a refresh for just one extension:
On
chrome://extensions/- toggle the extension off, then on again.Chrome will reload it and sometimes fetch the latest update if one exists.
Get Support
If you need further help or have any questions, contact our Clinician Success team by clicking the messenger icon in the bottom right corner of your screen, emailing [email protected], or scheduling a 15-minute call with a Clinician Success Representative.