EHR push is a single, powerful button that transfers notes from Freed into eClinicalWorks (eCW).
How does it work?
Just download and launch the Freed Chrome extension. Record your visit, then click Push to EHR. Freed will automatically transfer your note. The integration also features automatic field mapping, ensuring that Freed notes seamlessly align with eClinicalWorks' SOAP fields.
Before getting started, we highly recommend watching this 3-minute walkthrough to see the setup and workflow in action:
How to use EHR push
1. Install the Chrome extension
To use EHR Push, install the Freed Chrome extension. For the best experience, log in to your Freed account in the same Chrome profile where the extension is installed.
Once installed, pin the extension to your browser toolbar for quick access.
Click the Freed icon in your toolbar to open the extension and log in.
Note: To install the Chrome extension, you must be using the Chrome web browser. Learn more about the Freed Chrome Extension.
2. Open eClinicalWorks and launch the extension
To use the Freed extension and enable its integration features, you must access your eCW EHR directly through a Chrome browser rather than the installed web app. If you already know your eCW URL skip these steps:
Follow these steps to find your unique login URL:
Locate the eCW Shortcut: Find the eCW icon on your desktop.
Open Properties: Right-click the icon and select Properties from the menu.
Find the Target Field: In the window that appears, look for the field labeled "Target". It will contain a long string of text similar to this:
C:\\ProgramData\\eClinicalWorks\\plugin\\eCWUrlLaunch.exe <https://youruniquesubdomain.ecwcloud.com/mobiledoc/jsp/webemr/login/newLogin.jsp>
Extract the URL: Highlight and Copy only the URL portion of that text (the part starting with https:// and ending in .jsp).
Access via Chrome: Open a new Chrome browser tab, paste the URL into the address bar, and press Enter.
Bookmark for Quick Access: Once the page loads, bookmark it so you can easily access your EHR in Chrome next time.
You are now ready to use the Freed extension with eCW.
Start by logging into eClinicalWorks in a Chrome browser tab. Navigate to the patient’s active progress note. From the same Chrome window, click the Freed extension icon. Freed will pop up on top of your eClinicalWorks.
3. Record your visit and push
Record your visit, review, and confirm you have the correct patient open in eClinicalWorks. Then, click Push to EHR. Your note will transfer automatically!
Freed to eClinicalWorks Section Mapping
Freed Section | Where it goes in eCW |
Chief Complaint | ✅ Its own dedicated field — only if your note has an explicit "Chief Complaint" or "CC" header. If not, the content isn't lost — it's simply included as part of the HPI content instead. |
History of Present Illness (HPI) | ✅ One generic text field. This is the destination for all Subjective content that isn't Chief Complaint or ROS — including Current Medication, Medical History, Allergies/Intolerance, Gyn History, OB History, Surgical History, Hospitalization, Family History, and Social History. eCW has no separate destination for any of these — even though eCW's own chart likely has dedicated Allergy, Medication, and History modules elsewhere, Freed's integration doesn't write to them. All of this content is concatenated into the one HPI field, with your original headers preserved as plain-text labels inside it (not as structured, separately-filterable data). + If there is already text, Freed will append the note to existing text |
Review of Systems (ROS) | ✅ Its own dedicated field — only if your note has an explicit "Review of Systems" or "ROS" header. Without one, ROS-type content stays lumped into HPI rather than being dropped. |
Objective | ✅ One generic text field. This is the destination for all Objective content, including Vitals and Physical Exam as well as Imaging, Procedures, and Labs — pushed as a single combined block, with no separate structured destination for any individual subsection. It's routed to whichever Examination category is already active in your eCW encounter (e.g., "BH Mental Status Exam" for a behavioral health visit); if none is active, Freed matches by content. + If there is already text, Freed will append the note to existing text |
Assessment and Plan | ✅ The only section with per-item structured routing — matched to an ICD-10 code per diagnosis, first against the patient's existing eCW problem list, then against Freed's own ICD coding. There are two approaches: |
Patient Instruction | ❌ Patient Instructions are not pushed to eCW |
Sections that are just "N/A" | Skipped entirely rather than pushed as literal placeholder text. |
Note: We’d love your feedback — please use the thumbs-up/thumbs-down widget or our regular support channels to share your thoughts.
4. Verify the note in eClinicalWorks
EHR Push is a beta feature, and you remain responsible for the accuracy of your chart. After the push finishes, switch to eClinicalWorks and confirm that:
The note is in the correct patient's chart and the correct encounter.
Every section you expected transferred, and the content landed in the right fields.
Review and correct anything that looks wrong before you sign the note. Freed places content into whichever chart you had open in eClinicalWorks — it cannot confirm for you that the note reached the right patient.
Choose where your note lands
When a field already has text, Freed adds its content without overwriting what's there. By default it adds your content below existing content. You can change this to above existing content in Settings → Preferences → EHR push preferences. Make sure your Chrome extension is up to date if you don't see this option.
Troubleshooting
If the Push to EHR button is not appearing or functioning, follow these troubleshooting steps:
Check the Freed Chrome extension. Ensure the Freed Chrome extension is installed and up to date.
Restart Your Browser. Quitting and reopening your browser can fix temporary connection issues.
Ensure you are logged into your Freed AI account. The "Push to EHR" feature requires the user to be logged in.
Check browser profile alignment. Both eClinicalWorks and Freed AI should be accessed via the same Chrome profile.
Remove and reinstall the Chrome Extension to ensure you’re on the latest version. If you don’t have access to EHR push, contact our customer support team.
If your push stops with a message
Message | What to do |
The active ECW patient chart changed while preparing the note. | Return to the intended Progress Notes chart and retry. |
ECW showed conflicting patient or encounter context. | Refresh ECW Progress Notes, confirm the patient chart, and retry. |
We couldn’t verify the active ECW patient chart. | Refresh ECW Progress Notes, confirm the patient chart, and retry. |
ECW didn’t respond while we verified the active patient chart. | Retry the push. If it continues, refresh ECW Progress Notes. |
Your ECW session may have expired while we verified the patient chart. | Refresh ECW, sign in if prompted, and retry. |
We couldn’t find an active ECW encounter. | Open ECW Progress Notes for the encounter and retry. |
Get Support
If you need further help or have questions, you can get in touch with our Clinician Support team in the method that works best for you:
Start a chat by clicking the messenger icon in the bottom right corner.
Email your message to [email protected].
Join a live support call with our support team.
If you're interested in using Freed as a group, talk with our sales team.
