Connecting eClinicalWorks brings your eCW appointments into your Freed schedule, so you can pick a patient from your day and start a visit without retyping their details, and enables sending notes directly to eCW without the Chrome extension. Setup happens once per practice, then each clinician links their own eCW provider.

In the Freed web app, go to Settings → Connections and select the eClinicalWorks card. You'll see a status chip there — Not connected, Setup in progress, or Practice connected. If you don't see the eClinicalWorks card, this connection isn't available for your practice yet; contact support.

Enter your practice name (if Freed doesn't already have it) and choose Request integration. This sends your practice connection request to Freed and starts practice setup.

You can withdraw your request any time before setup is complete if you need to stop; your configured EHR is left unchanged and you can request access again later.

Unlike some other EHR connections, eClinicalWorks setup is completed on a call with the Freed team rather than through a self-serve form. Choose Schedule setup call to book time, or Copy link to send the booking link to the right person at your practice.

Have someone with admin access to your eClinicalWorks account join the call — Freed configures the integration together with your practice during this session.

After your setup call, Freed configures your practice connection. There's nothing else to do while you wait — refresh the page to see the latest status. Once complete, the page shows Practice connected.

The practice connection alone doesn't bring in appointments. Each clinician who wants their eClinicalWorks appointments in Freed needs a provider link, and linking also turns on direct-to-EHR push (sending notes to eCW without the Chrome extension).

Go to Settings → Connections → eClinicalWorks and use Manage provider links to link your clinicians. Admins who aren't clinicians don't need a provider link of their own — link the clinicians who want their eClinicalWorks appointments in Freed.

If you don't see yourself listed, check with your admin or contact support.

Once your provider is linked, open Schedule in Freed to see your eClinicalWorks appointments for the day. Select an appointment and start the visit — the patient's details come across, so there's nothing to retype. You can still record without an appointment; starting a visit outside your eClinicalWorks schedule works as it always has.

Once you're linked, you can push notes to eClinicalWorks directly from the Freed web app — without opening the Chrome extension — by starting the visit from an eClinicalWorks appointment on your Freed Schedule.

If you start a visit without an appointment, or prefer your existing workflow, you can still push with the Freed Chrome extension while the patient's chart is open in eClinicalWorks. For section mapping and diagnosis handling, see EHR push for eClinicalWorks.

Some states need Freed support to resolve rather than another attempt from you. Contact support if you see any of these:

If you need further help or have questions, you can get in touch with our Clinician Support team in the method that works best for you:

If you're interested in using Freed as a group, talk with our sales team.