At Freed, our aim is to become the most clinician-loved healthcare brand. In line with this vision, we offer various avenues for you to seek support and actively participate in our community. Whether you have questions, require technical assistance, or wish to contribute your insights, we are here to assist you every step of the way.
Rest assured that while we utilize automation to facilitate expedient and self-service support, our human team meticulously reviews each and every inquiry to ensure that your questions are addressed comprehensively, and if necessary, further exploration is conducted.
Here are a few ways you can access support from Freed:
Freed Help Center
In-App Feedback and Support
Website Support
Direct Contact
Freed Help Center:
The Freed AI Help Center serves as a comprehensive resource for self-service support, empowering users to find answers to their queries instantly. Through this platform, users can conveniently search and review a wide array of articles and resources tailored to address common inquiries and concerns related to Freed.
In-App Support:
Within Freed, you'll find feedback boxes designed for seamless communication. Simply input your questions or technical issues pertaining to a specific note or general requests and the Freed team will be able to quickly address your inquiry.
Website Support:
If you are accessing Freed through the website, you have the option to communicate with our team directly using the support widget available on the platform. This feature allows you to engage with our support representatives in real-time to address any questions, concerns, or technical issues you may encounter while using Freed.
Direct Contact:
If you are unable to locate the information you need through other available channels, you can always reach out to us via email at [email protected]. Our dedicated team will promptly review your inquiry and provide personalized assistance to address your needs.