Can I Extend My Freed Free Trial?
Freed offers a free trial to help users evaluate the product before committing to a subscription. If you need additional time to explore Freed, you may be eligible for a trial extension. Below, we outline the key details about trial extensions, including eligibility, the request process, and limitations.
Eligibility for Trial Extensions
Free trial extensions are available under the following conditions:
You have not yet received a trial extension for your account.
You need more time to evaluate Freed due to limited usage during the initial trial period.
The request is made by the main account holder associated with the Freed account.
How to Request a Trial Extension
To request a trial extension, follow these steps:
Contact Support: Submit your request through one of the following methods:
Email the Freed support team at [email protected] from the email address associated with your primary account.
Start a chat by clicking the messenger icon in the bottom right corner while logged into your primary account.
Provide Necessary Details: Clearly explain why you need an extension and include any relevant information to support your request.
Await Approval: The Freed support team will review your request and notify you of their decision. Extensions are granted at the discretion of the support team.
Limitations of Trial Extensions
One-Time Extension: Freed allows a one-time trial extension of up to 7 days. Extensions longer than 7 days are not approved.
No Multiple Extensions: If your trial has already been extended once, further extensions are not permitted. To continue using Freed, you will need to transition to a paid subscription.
Frequently Asked Questions
Can I extend my trial if I didn’t get a chance to use Freed?
Yes, trial extensions are available for users who didn’t have the opportunity to fully evaluate the product during the initial trial period.
How long can my trial be extended?
Freed allows a one-time extension of up to 7 days.
What happens if I need more time after my trial has already been extended?
If your trial has already been extended once, additional extensions are not allowed. You will need to subscribe to a paid plan to continue using Freed.
Who can request a trial extension?
Only the main account holder associated with the Freed account can request a trial extension.
Get Support
If you need further help or have questions, you can get in touch with our Clinician Support team in the method that works best for you:
Start a chat by clicking the messenger icon in the bottom right corner.
Email your message to [email protected].
Join a live support call with our support team.
If you're interested in using Freed as a group, talk with our sales team.