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How can I customize and troubleshoot the HPI section in Freed Scribe notes?

How can I customize and troubleshoot the HPI section in Freed Scribe notes?

The History of Present Illness (HPI) section in Freed Scribe notes can be customized and adjusted to suit your preferences using various tools and features. Below is a comprehensive guide to help you organize, format, and troubleshoot the HPI section effectively.


Overview of Customization Tools

Freed Scribe offers several tools to personalize the HPI section and other parts of your notes

  • Learned Templates: Teach Freed your preferred note structure by editing a note and clicking the 'Learn Format' button. This ensures future notes follow the same style.

  • Structured Templates: Use the Template Builder to create custom note layouts and sections from scratch. This allows for advanced customization.

  • Magic Edit: Make one-time changes to a specific note by clicking the Magic Edit button and providing instructions (e.g., "Organize HPI by complaint" or "Change HPI to sentences instead of bullet points").


Step-by-Step Guides for Common Customizations

Organizing the HPI Section by Complaint

  1. For a specific note: Use the Magic Edit feature and instruct it to "Organize HPI by complaint."

  2. For all future notes: Use Structured Templates or Learned Templates to ensure the HPI is always organized by complaint. Add special instructions like "[Organize HPI by complaint]" in your template.

Changing the HPI Format (e.g., Paragraphs vs. Bullet Points)

  • To switch to paragraph form: Use Learned Templates to teach Freed your preferred style or Structured Templates to enforce paragraph formatting. For a single note, use Magic Edit and instruct it to "Make the HPI section a paragraph."

  • To switch to bullet points: Similarly, use templates or Magic Edit to adjust the format.

Removing Unwanted Content (e.g., Direct Quotes or Small Talk)

  • Use Learned Templates to teach Freed to avoid including direct quotes or extraneous information in the HPI section. Add specific instructions like "Avoid using direct quotes from the patient."

  • For a single note, use Magic Edit to remove unwanted content.

Adding Missing Sections (e.g., Risk Section)

  • Use Magic Edit to insert a missing section, such as "Risk," into an existing note.

Including More Details with Dates

  • Edit the Learned Example for your template to include the desired details and date formatting. Freed will apply these changes to future notes.


Troubleshooting Missing or Incorrect Content

Incomplete or Missing HPI Notes

  • Check the HPI section in your template. If it contains only minimal content, edit and expand it to include the desired level of detail. Regenerate the note after updating the template.

Greyed-Out or Missing Therapy Sections

  • Create a new Learned Template or use a prebuilt template from the Template Library to ensure therapy sections populate correctly. Apply the updated template and regenerate the note.


Advanced Tips and Feedback Mechanisms

  • User Feedback: If a feature you need (e.g., enforcing paragraph form) is not currently available, submit feedback through the Freed platform. User feedback helps prioritize future updates.

  • Template Management: Regularly review and update your templates to ensure they align with your documentation needs. Delete old examples with unwanted formatting to improve future results.

By leveraging these tools and techniques, you can fully customize and troubleshoot the HPI section in Freed Scribe notes to meet your specific requirements.

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