How can I customize and troubleshoot the HPI section in Freed notes?
The History of Present Illness (HPI) section in Freed notes can be customized and adjusted to suit your preferences using various tools and features. Below is a comprehensive guide to help you organize, format, and troubleshoot the HPI section effectively.
Overview of Customization Tools
Freed offers several tools to personalize the HPI section and other parts of your notes
Learned Templates: Teach Freed your preferred note structure using one of two methods: enable the Auto Learn toggle on the template (found in the Template Library) to have it update automatically after each visit, or manually click the Learn format button in the visit view to apply your edits on demand. This ensures future notes follow the same style.
Learned Templates: Use Auto Learn or the Learn format button to teach a template your preferred note layout and sections from your own edits.
AI Chat: Make one-time changes to a specific note by opening the AI Chat and providing instructions (e.g., "Organize HPI by complaint" or "Change HPI to sentences instead of bullet points").
Step-by-Step Guides for Common Customizations
Organizing the HPI Section by Complaint
For a specific note: Use the AI Chat and instruct it to "Organize HPI by complaint."
For all future notes: Use Learned Templates to ensure the HPI is always organized by complaint. Add special instructions like "[Organize HPI by complaint]" in your template.
Changing the HPI Format (e.g., Paragraphs vs. Bullet Points)
To switch to paragraph form: Use Learned Templates to teach Freed your preferred style. (Structured Templates can also enforce paragraph formatting, but they are being sunset and are not available for new accounts.) For a single note, use the AI Chat and instruct it to "Make the HPI section a paragraph."
To switch to bullet points: Similarly, use templates or the AI Chat to adjust the format.
Removing Unwanted Content (e.g., Direct Quotes or Small Talk)
Use Learned Templates to teach Freed to avoid including direct quotes or extraneous information in the HPI section. Add specific instructions like "Avoid using direct quotes from the patient."
For a single note, use the AI Chat to remove unwanted content.
Adding Missing Sections (e.g., Risk Section)
Use the AI Chat to insert a missing section, such as "Risk," into an existing note.
Including More Details with Dates
Edit the Learned Example for your template to include the desired details and date formatting. Freed will apply these changes to future notes.
Troubleshooting Missing or Incorrect Content
Incomplete or Missing HPI Notes
Check the HPI section in your template. If it contains only minimal content, edit and expand it to include the desired level of detail. Regenerate the note after updating the template.
Greyed-Out or Missing Therapy Sections
Create a new Learned Template or use a prebuilt template from the Template Library to ensure therapy sections populate correctly. Apply the updated template and regenerate the note.
Advanced Tips and Feedback Mechanisms
User Feedback: If a feature you need (e.g., enforcing paragraph form) is not currently available, let us know via the messenger icon in the bottom right corner or by emailing [email protected]. User feedback helps prioritize future updates.
Template Management: Regularly review and update your templates to ensure they align with your documentation needs. Delete old examples with unwanted formatting to improve future results.
By leveraging these tools and techniques, you can fully customize and troubleshoot the HPI section in Freed notes to meet your specific requirements.
Get Support
If you need further help or have questions, you can get in touch with our Clinician Support team in the method that works best for you:
Start a chat by clicking the messenger icon in the bottom right corner.
Email your message to [email protected].
Join a live support call with our support team.
If you're interested in using Freed as a group, talk with our sales team.
