We’ve redesigned the Freed mobile experience from the ground up. This new version focuses on what matters most when you're on the go: fast, reliable recording that fits your clinical workflow.

Whether you're in clinic, on call, or at home, the mobile app gives you a streamlined way to capture visits and stay in sync with your desktop workflow.

A New Mobile Experience, Built for Recording

The updated mobile app improves the experience of recording visits on your iPhone or iPad — while giving you control over patient selection, templates, and mic input.

Key improvements:

Native performance for iOS
Intuitive recording controls with visual feedback
Offline recording and auto-sync
Patient and template selection before recording begins
Clear, minimal UI designed for clinical speed

How to Record a Visit in the Mobile App

Recording a visit is designed to be fast and flexible — just a few taps to get started.

1. Open the app and sign in

Use your Freed credentials to log in. Your notes and settings will sync across devices.

2. Start a Visit, then select or add a patient

Tap the patient field to:

Search for an existing patient by name
Or tap "New Patient" to create a new entry on the fly

Patient names will carry over to your Freed note as usual.

3. Choose a template

Tap the Template field to pick from your Structured or Learned Templates.

If you don't select a template, Freed will default to the latest template used

4. Choose your microphone

Tap the Mic Input field to select your desired recording source (e.g. built-in mic, connected Bluetooth mic, or external device).

5. Start recording

Tap the large purple record button to begin.

The button will pulse while Freed is actively recording.
You can speak freely — Freed will handle the rest.

Alternatively: Press Capture

If you want to start recording immediately, you can simply tap the Capture button. You can edit details later, such as patient name and template.

Pausing and Ending a Visit

Sometimes you need a break mid-visit or want to control when the note wraps up. The new app makes that easy.

To pause the recording:

Press and hold on the purple record button.
This will pause the recording without ending the session.
You can tap again to resume recording at any time.

To end the visit:

Use the slide-to-end control at the bottom of the screen.
Swipe across the slider to finish the visit and stop recording.

Freed will then begin processing the visit into a full transcript and SOAP note.

For context, the reason for the long-press for pausing and swiping for ending is to prevent accidental pauses/completions of in-progress recordings.

Recording Offline? No Problem

If you’re working in a location without internet access:

You can still record visits offline.
- Please note that while the recording will be maintained if offline, a note will note generate until your phone reconnects to the internet.
As soon as your phone reconnects, Freed will upload the audio and generate the note
You’ll see the visit synced to your desktop automatically

This is ideal for mobile settings, in-home visits, or poor network environments.

Viewing and Editing Your Notes

Once your note is generated, you can view it directly in the mobile app, and make quick edits as needed.

However, for more advanced editing, changing your templates, or pushing notes to your EHR, we recommend switching to Freed on desktop.

The web version gives you access to a full editing interface, Magic Edit, and easier ways to transfer your note from Freed to your EHR with the Freed Chrome Extension.