How Can I Permanently Delete My Freed AI Account, Including All Associated Data and Notes?
Permanently deleting your Freed AI account is handled by our Clinician Support team to ensure all your data, including notes, is completely and correctly removed. Whether you're on a free trial or have an active subscription, this guide outlines everything you need to know about permanent account deletion.
What Happens When You Delete Your Freed AI Account?
When you request permanent account deletion:
All your data and notes are permanently deleted. Freed AI ensures that all your personal information and stored notes are removed from their system once the request is processed. This policy applies universally, whether you are a trial or a subscribed user.
Free trial users can request deletion without subscription cancellation. If you're currently on a free trial, no additional cancellation steps are required since there is no active subscription. Once Clinician Support processes your request, all data and notes are removed.
Steps to Permanently Delete Your Account
Account deletion is not self-serve — there is no delete option within Settings. To permanently delete your account:
Contact Clinician Support: Start a chat using the messenger icon in the bottom right corner of the page, or email [email protected] from the email address associated with your Freed account.
Confirm your request: We may ask why you wish to delete your account, in order to confirm the deletion request.
Account and data deletion: Once confirmed, the Freed AI team will permanently remove your account and all associated data, including your notes.
Key Notes on Account Deletion
Data removal is irreversible: Once your account and notes are deleted, they cannot be recovered. Please ensure you have downloaded or saved any essential information before submitting your deletion request.
Applies to all user types: Whether you're on a free trial or a subscription plan, the deletion process is the same and results in permanent removal of all stored data.
If you need assistance during the deletion process or have additional questions, Freed AI customer support is available to help.
Related Topics
How to download or back up your notes in Freed AI
Account recovery options after deletion