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Upload a Pre-Recorded Visit

How to use the file uploader to generate a SOAP note from a pre-recorded visit or .txt file.

Updated over 3 weeks ago

In addition to capturing a visit in real-time, you can upload a pre-recorded audio file or .txt file of a transcript. This feature offers flexibility, enabling you to create notes from past sessions or pre-recorded conversations while enjoying Freed's signature ease of use and accuracy.


Step 1: Click the Uploader button

Click the Start a Visit button, just like you would for a live patient session. Enter the patient's name and pronouns.

Instead of pressing the "Capture Conversation" button, click on the Uploader button, located directly to the left of the Capture Conversation button.

Step 2: Select your file

From your device, select the file of the pre-recorded conversation you want to upload. Most common audio file types are supported, including MP4, MP3, and M4A.

  • You can upload a .txt file if you have a pre-transcribed conversation that you’d like to process.

Once selected, Freed will automatically begin generating your note.

You can upload files up to 256 MB in size.

Step 3: View and edit your Note

Once the note is processed, you can view and edit it just like any other Freed-generated SOAP note.


If you need further help or have any questions, get in touch with our Clinician Success team by clicking the messenger icon in the bottom right corner of your screen, or by emailing [email protected].

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