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Upload a Pre-Recorded Visit

How to use the file uploader to generate a SOAP note from a pre-recorded visit or .txt file.

Updated this week

In addition to capturing a visit in real-time, you can upload a pre-recorded audio file or .txt file of a transcript. This feature offers flexibility, enabling you to create notes from past sessions or pre-recorded conversations while enjoying Freed's signature ease of use and accuracy.


Step 1: Click Start a Visit, then click the Uploader button

Click the Start a Visit button, just like you would for a live patient session. Instead of pressing the "Capture Conversation" button, click on the Uploader button, located directly to the left of the Capture Conversation button.

Step 2: Select your file

From your device (smartphone, tablet, or desktop), select the file of the pre-recorded conversation you want to upload. Most common audio file types are supported, including MP4, MP3, and M4A.

Additionally, you can upload a .txt file if you have a pre-transcribed conversation that you’d like to process.

You can upload files up to 256 MB in size.

Step 3: Name and generate your note

You'll be prompted to add a name to the visit, or skip. Freed will then begin processing the uploaded file.

Once processed, it will appear in the All Notes section in the left-hand menu, just as it would from a live visit capture.

Step 4: View and edit your Note

Once the note is processed, you can open it, review it, and edit it just like any other Freed-generated SOAP note.

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