You can securely email the generated Patient Instructions using Secure Send. The Patient Instructions are generated along with your note, and can be edited just like any other part of your note.

Click the Patient instructions tab at the top of the visit view. Review the generated instructions and make any edits needed.

If you're using a Learned Template, you can make edits to the format of the instructions and then Auto Learn is off by default — if you’ve turned it on (we recommend it!), the template updates automatically in the background. If Auto Learn is off, click Learn format at the top of the visit to teach the template manually.

Once you're ready to send your instructions, click the Secure send button (paper-plane icon) in the section toolbar, located near the thumbs and copy buttons.

You'll be asked to enter your patient's email address twice. Once sent, the patient's name and email are saved to the patient record so you can reuse them on future Secure Sends.

Click the checkbox to confirm the patient consent statement. Once entered and confirmed, click the Send button.

Here is an example of what your patient will see when sent patient instructions through Freed's Secure Send:

If you need further help or have questions, you can get in touch with our Clinician Support team in the method that works best for you:

If you're interested in using Freed as a group, talk with our sales team.