The patient sharing feature allows patients and their visits to be shared across your Freed organization. When enabled, providers can create new patients or look up existing ones and see records from other providers within their group.
Note: Patient sharing in Freed is an early access (BETA) feature and is currently available by opt-in only through your group administrator.
View a shared patient
Select a patient seen by any user in your group
When patient sharing is enabled, you can start a visit by selecting any existing patients seen by a user in your group, including patients seen by other clinicians. Shared patients show up your "Group's patients."
When patient sharing is enabled, providers can view the most recent visit summary while pre-charting for a new visit. This helps them quickly share knowledge when multiple providers are seeing the same patient.
Patient sharing is often enabled to support medical assistant (MA) workflows in clinics. Learn more about how to enable MAs to help with intake and visit preparation.
Review notes for a patient seen by another user in your group
To view a patient's past notes (even if they were not seen by you) you can filter your visit list and search for notes created by other clinicians in your group.
Finally, you can find your own and group visits by using the search bar above the visit list.
Important: For safety reasons, note editing is locked for other group members. Edit access is limited to providers to whom visit is assigned.
Benefits of sharing patients in Freed
Patient sharing unlocks flexible and collaborative workflows across your team:
Provider coverage & subbing
When one provider is covering for another (due to vacation, illness, or high volume), they can instantly access prior visits, historical notes, and pre-charting details ensuring continuity of care without delays.
Medical assistant workflows
Patient sharing enables medical assistants to support multiple providers simultaneously. A medical assistant with a Freed account can open a note, begin intake, pause mid-workflow, and seamlessly hand off documentation to the provider to complete the visit. Learn more
Continuity across visits
Providers can create new visits under the same patient profile and quickly reference past notes when clinically relevant, reducing duplicate work and improving clinical context.
How to enable patient sharing
The patient sharing feature is currently in testing. Group admins can enable patient sharing for their clinic by opting in from the Early Access section within Group Settings.
Reach out to the product team for product feedback and suggestions, or contact sales for a demo.
FAQs
Can I merge patients into one?
Today, there is no automatic patient merging based on name matching. We’re developing tools to make record organization easier.
In the meantime, users within the same group can manually consolidate visits by reassigning them to the correct patient record.
How to merge patients
Choose a single patient record under a provider or admin account
Give them a clear, standardized name (ex. "Joe Smith, MM/DD/YYYY")
Reassign all visits to this name so it becomes the single patient record
Can our clinic share the patient list but limit access to notes?
Yes. If note sharing is enabled, group members can view notes created by other providers by default (these notes will be locked and cannot be edited).
However If you prefer, you can disable access to other providers’ notes while still sharing the patient list:
In that case, providers will only see the most recent note from any provider in the group during pre-charting.
What happens if a user leaves the group?
Their past visits will still be visible to the active users in the group.
Can we turn off patient sharing?
Yes. Enabling patient sharing expands permissions across the clinic to enable collaboration. If the feature is later disabled, Freed will revert to its original state.
Get Support
If you need further help or have questions, you can get in touch with our Clinician Support team in the method that works best for you:
Start a chat by clicking the messenger icon in the bottom right corner.
Email your message to [email protected].
Schedule a 15-minute call with our support team.
If you're interested in using Freed as a group, talk with our sales team.





