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Upload a Pre-Recorded Visit

How to use the file uploader to generate a SOAP note from a file.

Updated today

In addition to capturing a visit in real-time, you can upload a pre-recorded audio file or .txt file of a transcript. This feature offers flexibility, enabling you to create notes from past sessions or pre-recorded conversations.


Upload a Transcript File

You can upload the transcript of a visit that's been recorded, or written in plain text format. Freed accepts multiple file types:

  • MP4

  • MP3

  • M4A

  • TXT

Step 1: Click the Uploader button

Click the + New Visit button, just like you would for a live patient session. Enter the patient's name and pronouns.

Instead of pressing the "Capture Conversation" button, click on the Uploader button, located directly to the left of the Capture Conversation button.

Step 2: Select your file

From your device, select the file of the pre-recorded conversation you want to upload. Most common audio file types are supported, including MP4, MP3, and M4A.

  • For recordings made using the iPhone Voice Memos app, save the file through the Share option into a cloud storage location or the Files app before uploading it to Freed for processing. This ensures compatibility and seamless uploads.

  • You can upload a .txt file if you have a pre-transcribed conversation that you’d like to process.

You can upload files up to 256 MB in size. A stable internet connection is also required to ensure successful uploads.

Step 3: View and edit your Note

Once the note is processed, you can view and edit it just like any other Freed-generated SOAP note.

Please note that notes generated from plain text files will not contain an accurate visit duration time, as Freed is not able to analyze the duration of a text-based transcript.


Get Support

If you need further help or have any questions, contact our Clinician Support team by clicking the messenger icon in the bottom right corner of your screen, emailing [email protected], or scheduling a 15-minute call with a team member.

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