How Does Freed Scribe Handle Patient Notes, Pre-Charting, and Patient History?
Freed Scribe offers a range of features to manage patient notes effectively, including pre-charting workflows, handling patient history, troubleshooting note generation, and ensuring accurate patient identification. Below, we provide a detailed guide to help you navigate these functionalities.
Pre-Charting and Workflow Setup
Pre-charting allows you to prepare for a patient visit in advance by entering relevant information before the appointment begins. Here’s how to use this feature effectively:
Open the Freed Scribe app and click on 'Capture Conversation.'
Before the patient arrives, record a quick one-liner or summary about the upcoming visit and enter the patient’s name.
Use the Patient Context text box to type or dictate additional details such as PMHx, labs, or other notes.
Pause the visit at any time and resume recording when the patient arrives.
When finished, click 'End Visit,' and Freed will process your note as usual.
This workflow ensures that your pre-charted context is tied to the correct patient and makes it easy to continue once the patient arrives. For more details, refer to the app's guide on preparing notes in advance (One-Liner Workflow).
Handling Patient History in Notes
Freed Scribe manages patient history in the following ways:
New Notes: Pre-charting information is not automatically added to new notes. Each note is generated solely from the conversation during the specific visit, regardless of whether the patient is returning or new.
Follow-Up Notes: Freed retains patient history from previous visits and makes it available for follow-up notes, provided the information has not been deleted. This allows follow-up notes to build on prior documentation rather than starting from scratch.
Manual Reference: If you need details from past encounters in a new note, you must reference or add them manually, as Freed does not automatically import details from prior visits.
Troubleshooting Note Generation
Occasionally, issues may arise that prevent Freed from generating a patient note. Common causes include:
The browser window being minimized or the computer going to sleep during recording, which can cause the microphone to lose access and result in no audio being captured.
To avoid this, ensure your computer remains active and the browser window stays open during the recording. Without audio, Freed cannot process and generate a note.
Ensuring Accurate Patient Identification
To prevent Freed from matching a new visit to an existing patient with the same name and pulling prior history, follow these steps:
Include a unique identifier in the patient’s name when creating a visit. For example: - Add a last initial: “Mike B” - Include a DOB or other unique marker: “Mike B 2015-03-02” - Mark as new: “Mike - new” or “Mike (new)”
Using a unique identifier ensures that the system recognizes the patient as new and does not auto-attach history from a different patient with the same name.
Related Topics
Preparing Notes in Advance (One-Liner Workflow)
Troubleshooting Audio and Note Generation Issues
Managing Patient History and Follow-Up Notes
By following these guidelines, you can optimize your use of Freed Scribe for managing patient notes, pre-charting, and patient history effectively.