# Freed Scribe Help Center

> Freed Help Center

## Getting Started

- [Get Started with Freed](https://help.getfreed.ai/en/articles/9391550-get-started-with-freed.md): What are Freed AI and how do I get started?
- [Getting Started with Your Freed Group Plan: A Guide for Administrators](https://help.getfreed.ai/en/articles/14502569-getting-started-with-your-freed-group-plan-a-guide-for-administrators.md): Everything a group admin needs to know — from your first demo through signing up, onboarding your team, and working with your dedicated Account Manager.
- [Navigating Freed](https://help.getfreed.ai/en/articles/14628610-navigating-freed.md): Guide to the redesigned Freed interface.
- [Templates that learn](https://help.getfreed.ai/en/articles/11796456-templates-that-learn.md): Templates that adapt to your editing style over time, so your notes sound more like you with every visit.
- [Customize your Notes with Templates](https://help.getfreed.ai/en/articles/10594664-customize-your-notes-with-templates.md): Learn how to use Freed's template features to make your notes your own
- [Explain Freed to Your Patient](https://help.getfreed.ai/en/articles/9535078-explain-freed-to-your-patient.md): Understand ways to discuss the use of Freed AI with your patient or client.

## Using Freed AI

- [Use Templates to format your notes](https://help.getfreed.ai/en/articles/11644153-use-templates-to-format-your-notes.md): Templates in Freed: Build Once, Document Smarter Every Time
- [Type less with Phrases](https://help.getfreed.ai/en/articles/16313273-type-less-with-phrases.md): Instantly insert your frequently used text with a simple shortcut.
- [Dictate to Edit: Add to your Note by Voice](https://help.getfreed.ai/en/articles/16264550-dictate-to-edit-add-to-your-note-by-voice.md): Add dictations after your note is generated
- [Structured Templates: Syntax & Best Practices](https://help.getfreed.ai/en/articles/14814998-structured-templates-syntax-best-practices.md)
- [Transfer your note from Freed to your EHR](https://help.getfreed.ai/en/articles/8991598-transfer-your-note-from-freed-to-your-ehr.md): How to transfer notes from Freed to your EHR, EMR, or other documentation solution.
- [Navigate the Template Library](https://help.getfreed.ai/en/articles/11408900-navigate-the-template-library.md): Get familiar with the Template Library in Freed.
- [Best practices for high-quality recordings](https://help.getfreed.ai/en/articles/12864825-best-practices-for-high-quality-recordings.md): Tips & tricks to generate the best possible note when recording a visit.
- [Craft Clinical Letters to accompany your visit](https://help.getfreed.ai/en/articles/12160164-craft-clinical-letters-to-accompany-your-visit.md): How to use Freed's Clinical Letters feature.
- [Use Secure Send to email patient instructions](https://help.getfreed.ai/en/articles/8971923-use-secure-send-to-email-patient-instructions.md): How to use Freed's Secure Send feature to email a copy of instructions directly to your patient or client.
- [Generate a note from a pre-recorded visit or transcript](https://help.getfreed.ai/en/articles/9869145-generate-a-note-from-a-pre-recorded-visit-or-transcript.md): How to use the file uploader to generate a SOAP note from a file.
- [Access Trash & Note Storage Settings](https://help.getfreed.ai/en/articles/8991630-access-trash-note-storage-settings.md): How to view trashed notes and how to manage note preferences.
- [ICD-10 Codes in Freed](https://help.getfreed.ai/en/articles/12223267-icd-10-codes-in-freed.md): Learn how to work with ICD-10 codes in Freed.
- [Freed App for Android](https://help.getfreed.ai/en/articles/13864321-freed-app-for-android.md): Get familiar with the Android Freed app experience.
- [Advanced Coding Tools](https://help.getfreed.ai/en/articles/15606669-advanced-coding-tools.md): Improve coding consistency, uncover revenue opportunities, and reduce compliance risk across your organization

## Product Updates

- [Introducing: Instant Templates](https://help.getfreed.ai/en/articles/12404229-introducing-instant-templates.md): How to use a note you've already written to generate an Instant Template in Freed.
- [Introducing: AI Chat with Clinical Evidence](https://help.getfreed.ai/en/articles/12693058-introducing-ai-chat-with-clinical-evidence.md): Learn about Freed's AI Chat and Clinical Evidence.
- [Introducing: The New Freed App for iOS](https://help.getfreed.ai/en/articles/12663632-introducing-the-new-freed-app-for-ios.md): Get familiar with the new iOS Freed app experience.
- [Introducing: Patient Context in Notes](https://help.getfreed.ai/en/articles/12773513-introducing-patient-context-in-notes.md): Learn about Freed's new feature that incorporates past visit history into new visit notes.
- [Sharing patients in your group](https://help.getfreed.ai/en/articles/13377581-sharing-patients-in-your-group.md): Learn how to view, share, and select patients and notes in your Freed group.
- [Freed Coding Assistant](https://help.getfreed.ai/en/articles/13604100-freed-coding-assistant.md): Learn how Freed helps you capture every dollar you've earned
- [Customize Freed with Dark Mode](https://help.getfreed.ai/en/articles/15707084-customize-freed-with-dark-mode.md): Learn how to enable Dark Mode and customize Freed's appearance for a more comfortable viewing experience.
- [EHR Push preferences: choose where your note lands \(Append or Prepend\)](https://help.getfreed.ai/en/articles/15705487-ehr-push-preferences-choose-where-your-note-lands-append-or-prepend.md): Set how Freed inserts notes into EHR fields with existing content.

## Integrations

- [Freed's Zoom Marketplace App](https://help.getfreed.ai/en/articles/10262329-freed-s-zoom-marketplace-app.md): How to set up and use the Freed App in Zoom Marketplace
- [Freed Chrome Extension](https://help.getfreed.ai/en/articles/10355976-freed-chrome-extension.md): Layer Freed on top of your EHR for faster, simpler note transfer
- [Freed Extension for Edge](https://help.getfreed.ai/en/articles/10730903-freed-extension-for-edge.md): Instructions for EHR integration for MS Edge
- [EHR Push](https://help.getfreed.ai/en/articles/11328264-ehr-push.md): Transfer notes generated by Freed directly to your EHR with a single click.
- [Telehealth Visit Capture \(Virtual Visit Recording\)](https://help.getfreed.ai/en/articles/13901913-telehealth-visit-capture-virtual-visit-recording.md): Freed’s Telehealth Visit Capture feature allows you to record virtual visits directly from your browser while using headphones.
- [EHR push for TherapyNotes](https://help.getfreed.ai/en/articles/12381083-ehr-push-for-therapynotes.md): Automatically transfer notes from Freed to Therapy Notes with a single click
- [Automatic Patient Sync for Athenahealth](https://help.getfreed.ai/en/articles/16606973-automatic-patient-sync-for-athenahealth.md): How the Freed Chrome extension detects the patient from your open Athenahealth chart, what it reads, and how to troubleshoot it.
- [EHR push for SimplePractice](https://help.getfreed.ai/en/articles/11581598-ehr-push-for-simplepractice.md): Automatically transfer notes from Freed to SimplePractice with a single click
- [EHR push for Elation](https://help.getfreed.ai/en/articles/12277853-ehr-push-for-elation.md): Automatically transfer notes from Freed to Elation with a single click
- [EHR push for Tebra](https://help.getfreed.ai/en/articles/12263111-ehr-push-for-tebra.md): Automatically transfer notes from Freed to Tebra with a single click
- [EHR push for Athenahealth](https://help.getfreed.ai/en/articles/12092408-ehr-push-for-athenahealth.md): Automatically transfer notes from Freed to Athenahealth with a single click
- [EHR Push for AdvancedMD](https://help.getfreed.ai/en/articles/12621943-ehr-push-for-advancedmd.md): Automatically transfer notes from Freed to AdvancedMD EHR with a single click
- [EHR Push for Cerbo](https://help.getfreed.ai/en/articles/12651444-ehr-push-for-cerbo.md): Automatically transfer notes from Freed to Cerbo with a single click
- [EHR Push for Practice Fusion](https://help.getfreed.ai/en/articles/11722107-ehr-push-for-practice-fusion.md): Automatically transfer notes from Freed to Practice Fusion with a single click
- [EHR push for eClinicalWorks](https://help.getfreed.ai/en/articles/13890839-ehr-push-for-eclinicalworks.md): Automatically transfer notes from Freed to eClinicalWorks with a single click

## Account Management

- [Managing Your Freed Subscription](https://help.getfreed.ai/en/articles/12988673-managing-your-freed-subscription.md): How to view, manage, and change your Freed subscription plan
- [Manage your Freed Account Settings](https://help.getfreed.ai/en/articles/8991795-manage-your-freed-account-settings.md): How to make changes and updates to your Freed account.
- [Manage and Invite Users to a Freed Group Plan \(for Group Admins\)](https://help.getfreed.ai/en/articles/10519331-manage-and-invite-users-to-a-freed-group-plan-for-group-admins.md)
- [Freed SSO Setup \(Advanced Instructions for Group Accounts\)](https://help.getfreed.ai/en/articles/10968499-freed-sso-setup-advanced-instructions-for-group-accounts.md)
- [Freed Referral Program](https://help.getfreed.ai/en/articles/9247591-freed-referral-program.md)
- [Freed Pricing, Discounts, and Referral Program](https://help.getfreed.ai/en/articles/9242518-freed-pricing-discounts-and-referral-program.md): Freed Subscription Plans: What Each Tier Includes
- [How can I manage Freed group plans and resolve billing issues effectively?](https://help.getfreed.ai/en/articles/15437989-how-can-i-manage-freed-group-plans-and-resolve-billing-issues-effectively.md)
- [Introducing: Medical Assistant Seat](https://help.getfreed.ai/en/articles/13604156-introducing-medical-assistant-seat.md): Learn how to add a Medical Assistant to your Freed group account
- [How can I permanently delete my Freed AI account, including all associated data and notes?](https://help.getfreed.ai/en/articles/12141609-how-can-i-permanently-delete-my-freed-ai-account-including-all-associated-data-and-notes.md)

## Troubleshooting & FAQs

- [Frequently Asked Questions](https://help.getfreed.ai/en/articles/11870714-frequently-asked-questions.md): Answers to our most-asked questions.
- [Troubleshooting the Freed iOS App \(iPhone & iPad\)](https://help.getfreed.ai/en/articles/14288349-troubleshooting-the-freed-ios-app-iphone-ipad.md)
- [Best Practices: Audio Capture & Device Permissions](https://help.getfreed.ai/en/articles/9868946-best-practices-audio-capture-device-permissions.md)
- [Troubleshooting Audio/Microphone Issues on Windows](https://help.getfreed.ai/en/articles/8275628-troubleshooting-audio-microphone-issues-on-windows.md)
- [Troubleshooting Audio/Microphone Issues on Mac](https://help.getfreed.ai/en/articles/8946263-troubleshooting-audio-microphone-issues-on-mac.md)
- [View a Visit's Full Transcript](https://help.getfreed.ai/en/articles/9875752-view-a-visit-s-full-transcript.md): How to view the full transcription based on the recording of your visit.
- [Chrome extension installation troubleshooting guide](https://help.getfreed.ai/en/articles/12081527-chrome-extension-installation-troubleshooting-guide.md): Most common issues during installation
- [Checking your version of the Chrome extension](https://help.getfreed.ai/en/articles/12159410-checking-your-version-of-the-chrome-extension.md): Instructions to help triaging
- [EHR Push Athena Troubleshooting](https://help.getfreed.ai/en/articles/12401102-ehr-push-athena-troubleshooting.md): If EHR push does not work
- [Updating the Freed Chrome extension](https://help.getfreed.ai/en/articles/12094667-updating-the-freed-chrome-extension.md): How to update to the latest version of our extension
- [How can I troubleshoot missing or incomplete sections in my Freed Scribe notes?](https://help.getfreed.ai/en/articles/15018373-how-can-i-troubleshoot-missing-or-incomplete-sections-in-my-freed-scribe-notes.md)
- [How can I troubleshoot and prevent issues with visit transcript generation in Freed Scribe?](https://help.getfreed.ai/en/articles/15018401-how-can-i-troubleshoot-and-prevent-issues-with-visit-transcript-generation-in-freed-scribe.md)
- [How can I customize and troubleshoot the HPI section in Freed Scribe notes?](https://help.getfreed.ai/en/articles/15437910-how-can-i-customize-and-troubleshoot-the-hpi-section-in-freed-scribe-notes.md)
- [Can I extend my Freed Scribe free trial?](https://help.getfreed.ai/en/articles/15437933-can-i-extend-my-freed-scribe-free-trial.md)
- [How can I manage duplicate patient records and ensure accurate Patient Insights in Freed Scribe?](https://help.getfreed.ai/en/articles/15438016-how-can-i-manage-duplicate-patient-records-and-ensure-accurate-patient-insights-in-freed-scribe.md)
- [How are notes managed and updated in EHR systems after export from Freed Scribe?](https://help.getfreed.ai/en/articles/15438029-how-are-notes-managed-and-updated-in-ehr-systems-after-export-from-freed-scribe.md)
- [How can I transfer patient visit data between Freed Scribe accounts?](https://help.getfreed.ai/en/articles/16824600-how-can-i-transfer-patient-visit-data-between-freed-scribe-accounts.md)

## Compliance & Security

- [Freed Privacy and Security \(HIPAA\)](https://help.getfreed.ai/en/articles/9016873-freed-privacy-and-security-hipaa.md)
- [Summary of Freed Inc.’s Security Structure](https://help.getfreed.ai/en/articles/9346638-summary-of-freed-inc-s-security-structure.md)
- [Freed’s Compliance with Canadian Privacy Laws](https://help.getfreed.ai/en/articles/9458193-freed-s-compliance-with-canadian-privacy-laws.md)
- [Privacy Policy - Scribe & AI Chat](https://help.getfreed.ai/en/articles/9879953-privacy-policy-scribe-ai-chat.md): Freed's Privacy Policy
- [Website Terms of Use](https://help.getfreed.ai/en/articles/9879927-website-terms-of-use.md): Freed's Website Terms of Use
- [Platform Terms of Use - Scribe & AI Chat](https://help.getfreed.ai/en/articles/9879697-platform-terms-of-use-scribe-ai-chat.md): Freed's Platform Terms of Use
- [Privacy Policy - Front Desk](https://help.getfreed.ai/en/articles/14054919-privacy-policy-front-desk.md)
- [Platform Terms of Use - Front Desk](https://help.getfreed.ai/en/articles/14054942-platform-terms-of-use-front-desk.md)

## About Freed AI

- [Freed Support Offerings](https://help.getfreed.ai/en/articles/9312172-freed-support-offerings.md)
- [Freed Clinician Feedback](https://help.getfreed.ai/en/articles/9346680-freed-clinician-feedback.md)
- [The Value of Freed](https://help.getfreed.ai/en/articles/9354390-the-value-of-freed.md)
- [Freed's Inclusivity Policy](https://help.getfreed.ai/en/articles/9421759-freed-s-inclusivity-policy.md)
- [How can I obtain a Business Associate Agreement \(BAA\) with Freed Scribe to ensure HIPAA compliance?](https://help.getfreed.ai/en/articles/15018408-how-can-i-obtain-a-business-associate-agreement-baa-with-freed-scribe-to-ensure-hipaa-compliance.md)
- [How does Freed Scribe handle patient notes, pre-charting, and patient history?](https://help.getfreed.ai/en/articles/15061499-how-does-freed-scribe-handle-patient-notes-pre-charting-and-patient-history.md)
- [About Clinical Evidence in Freed](https://help.getfreed.ai/en/articles/15948967-about-clinical-evidence-in-freed.md): How Freed surfaces clinical evidence — value, trust, safety, and governance