# Get Started with Freed

Freed is an advanced AI scribe with an always-available AI Chat assistant, designed to capture patient conversations and generate detailed SOAP notes that can be seamlessly integrated into your EHR, EMR, or documentation solution.

Freed is fully [HIPAA compliant](https://help.getfreed.ai/en/articles/9016873-freed-privacy-and-security-hipaa) and ensures that patient data remains secure and protected.

Whether accessed through the Freed website, mobile app, or extension, Freed offers flexibility and ease of use across various clinical settings.

**New in Freed:** Freed now features a redesigned interface with an auto-hiding visit list, an AI Chat panel on the right that you can toggle to show or hide, and tabbed visit views (Context, Note, Codes, Instructions, plus a + button to add a Clinical letter). The steps below reflect the updated experience on web, mobile web, the Chrome extension, and Android. iOS app users may still see the previous layout.

[https://www.youtube.com/embed/2tBh5ZmONRQ?rel=0](https://www.youtube.com/embed/2tBh5ZmONRQ?rel=0)

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# How to Get Started with Freed

## Step 1: Create a Freed Account

Sign up for a free 7-day trial at <https://secure.getfreed.ai/signup>.

Enter your email address and create a password to set up an account. No credit card needed. Click **Create Account** to get started.

![](https://downloads.intercomcdn.com/i/o/p8fh4cp0/2308429966/a1259a291bd4ccb18644b8bbc664/Screenshot+2026-04-22+at+1_59_45%E2%80%AFPM.png?expires=1794343500&amp;signature=61318d9c9bec17e4699259e671fd4d8bd11147622fd483b3bd74fcc6ea7b10fb&amp;req=diMnHs18lIhZX%2FMW1HO4zQfVRCrr7j6YnDbNtu3iNTtYuvM%2BJcHKGD7zH%2BPo%0A%2F5eXWJUith5f4%2FJiXUE%3D%0A)

## Step 2: Capture your first visit

Proceed through the onboarding to familiarize yourself with Freed.

Freed works by capturing the audio of your patient visit, creating a full transcript, and then automatically generating a SOAP note from that transcript. When you’re ready to start, follow these steps:

Simply begin by entering a patient's name.

![](https://downloads.intercomcdn.com/i/o/p8fh4cp0/2308492893/906303b0033888e27e87d4667ce0/Screenshot+2026-04-22+at+2_21_17%E2%80%AFPM.png?expires=1794343500&amp;signature=e0ee015ca444530aa25d80f7117c4f7674dce026695ec1eceaafce485bed93d9&amp;req=diMnHs13n4lWWvMW1HO4zeft%2F%2FQQPSRaiWAPK6CgVyodT63OmBQEGcJV0kG2%0A0SPtmnJCs%2BF5vCwhXGY%3D%0A)

1. **+** add pronoun

2. Click **Capture** and begin speaking to your patient.

3. Click **End visit** when you’re done with the conversation. Freed will now begin processing the note. Depending on your internet speed and visit length, the processing time may take a few minutes.

![](https://downloads.intercomcdn.com/i/o/p8fh4cp0/2308497167/2b1ea65f7816709c888aa2b69e41/Screenshot+2026-04-22+at+2_21_43%E2%80%AFPM.png?expires=1794343500&amp;signature=d2fad5fce877afaa39ef5e7f92a2cda2a001ce7b329ae35c9bacf9ad94f75222&amp;req=diMnHs13moBZXvMW1HO4zUh3WbMFGQZHEzT%2F8ZrqIuLEBS3cmOk3sXAIhBa5%0AhWmeoTlW2EE6gR0nURQ%3D%0A)

![](https://downloads.intercomcdn.com/i/o/p8fh4cp0/2308502523/2c7f953565be2aedfb91c955c951/Screenshot+2026-04-22+at+2_24_47%E2%80%AFPM.png?expires=1794343500&amp;signature=027050e8aa71fae035e0361a12e72bd75cb401ed278f2748e3b80e18a394cd9f&amp;req=diMnHsx%2Bn4RdWvMW1HO4zYpxb0fPFz%2B%2BrgutglCEGpaL8Uyle3%2B%2F%2BMwCGhI2%0A6pok3EFWDCOMBECqhSg%3D%0A)

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## Step 3: Review and edit your SOAP note

Once ready, you’ll find the note in the auto-hiding sidebar. Hover the left edge of the screen to reveal it.
​

![](https://downloads.intercomcdn.com/i/o/p8fh4cp0/2714208692/46e40e22fd049f9da81dbd2ae906/Screenshot+2026-10-05+at+11_57_40%E2%80%AFAM.png?expires=1794343500&amp;signature=5d3434abd119efd9df0b4b0195ff342bbe2709670350af6fc32e9c043d3a921a&amp;req=dicmEst%2BlYdWW%2FMW1HO4zRP2Q8hbK6IaxoOoFLfyCcxi60niwDTWna%2FfuK1c%0Ad2DT2skj%2Feb1%2BybioHo%3D%0A)

You can review and edit your newly-generated note. Some things you can do include:

- **[Customize or change the template](https://help.getfreed.ai/en/articles/10594664-customize-your-notes-with-templates)** for this note.

- **[Edit the note directly](https://help.getfreed.ai/en/articles/11796456-templates-that-learn#h_edc00c82b2)** by typing into the editor.

- View the full transcript of the conversation by clicking **Transcript** in the note toolbar (next to **Copy all**). If your window is narrow, **Transcript** moves into the **…** (More options) menu.

- Generate a clinical letter by clicking the **+** button at the end of the tab row and choosing **Clinical letter** (Premier and Groups plans only).

Always be sure to fully review the generated note for medical accuracy.

## Step 4: Transfer your note to your documentation solution

[Freed is designed to work seamlessly](https://help.getfreed.ai/en/articles/8991598-transfer-your-note-from-freed-to-your-ehr) with any EHR, EMR, or other documentation solution through a **simple copy-paste functionality**. You can copy all, or each desired subsection individually.

![](https://downloads.intercomcdn.com/i/o/p8fh4cp0/2714199924/57d7dac36b7d5910d0a019de05a9/Screenshot+2026-10-05+at+11_55_00%E2%80%AFAM.png?expires=1794343500&amp;signature=7402ecd0a1a0616a49a12c9a26e1605be0d835ef87b76ca1d0228bfff444cb89&amp;req=dicmEsh3lIhdXfMW1HO4zeQKQfiBbfGkIRdpi3iK97Okuve9COAw2nbYKQOJ%0A0BHkET4d0asZKZI72hE%3D%0A)

You can also use the [Freed Chrome Extension](https://help.getfreed.ai/en/articles/10355976-freed-chrome-extension) to push your note into your EHR . This powerful feature transfers your note to a web-based EHR with just a single click.

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# Get Support

If you need further help or have questions, you can get in touch with our Clinician Support team in the method that works best for you:

- Start a chat by clicking the messenger icon in the bottom right corner.

- Email your message to <support@getfreed.ai>.

- [Join a live support call](https://calendly.com/clinician-success-team-sf) with our support team.

- If you're interested in using Freed as a group, [talk with our sales team](https://www.getfreed.ai/contact-us).